Technical support, in particular, plays a key role in our maintaining a positive customer experience that is second to none.
Groundhog's service team consists of specialist welfare engineers located conveniently near you, ensuring quick and efficient support whenever needed. Whether you require assistance with maintenance, repairs, or upgrades, our dedicated professionals possess the expertise to address your requirements promptly.
What sets Groundhog apart is our unwavering dedication to customer satisfaction. We understand that purchasing a welfare accommodation unit is a significant investment, and we'll go above and beyond to ensure that our customers receive the support they need throughout the unit's lifecycle.
We offer a wide range of comprehensive technical documentation through online media, including troubleshooting guides, user manuals, and instructional videos. These resources are conveniently accessible through QR codes placed inside our welfare units. In case you need additional assistance, our on hand service professionals will provide online support to address your einquiries.