After Sales training, support & customer care from Groundhog
After Sales
training, support & customer care
from groundhog logo
Mobile, Static & Bespoke Welfare training, support & customer care
We’re invested in your investment

Genquip Groundhog understands the value and the importance of after sales customer care and support

Whether you are a national organisation, an independent company, or an end-user we pride ourselves on building close, constructive, long-term partnerships.

When you purchase a Groundhog unit you can rest assured, secure in the knowledge that you have the support of a dedicated team of welfare accommodation unit specialists behind you.

training at Groundhog
Detailed and focused Groundhog Gold Standard Approved Course
Service & Maintenance Training for all Groundhog Welfare Units

To ensure safe use & maintenance of Mobile & Static anti-vandal welfare accommodation units.

To promote our committed support to our customers, we provide detailed and focused Groundhog Gold Standard Approved Course accreditated training for all Groundhog Mobile Welfare Units, covering all aspects of safety, servicing and maintenance, leading to greater on-site safety for your customers and prolonged longevity for your unit – saving you money.

Groundhog Service & Maintenance Training includes:
  • Training performed at Groundhog factory or clients’ premises
  • Standard Health and Safety information
  • Operating instructions (deployment)
  • Under gear maintenance
  • Fault finding
  • Wheel replacement
  • Pre-hire checks
  • Generator engine maintenance
  • Towing checks/ legislations
Groundhog Gold Standard Approved Course
certificate of groundhog mobile unit training

Following your participation in the course you will be sent a certificate to show that you attended and successfully completed the groundhog Mobile Training course.Groundhog Gold Standard Approved Course

Hire Desk & Sales Awareness product training
Detailed and focused
Hire Desk & Sales Awareness
product training

To ensure confidence with the product when selling or organising the hire of Groundhog units.

Hire Desk & Sales Awareness product training can take place either at the Groundhog factory or at the clients' location.

Detailed and focused Generator training
Detailed and focused
Service & Maintenance

Technical training for our Groundhog welfare 6kva and 9.8kva generators

Detailed and focused Webasto Heating System training
Detailed and focused
Welfare Heater Training
  • Training performed at Webasto Training Academy Doncaster
  • Introduction, H&S & General Overview
  • Technical Overview & Component Interaction
  • Overview of the installation
  • Component Operation, Function and testing
  • Service Requirements
  • Heater Reset Procedure
Unrivalled technical & training

Concise training and operator manuals issued on every training course.

training at Groundhog
What to do next
For more information on Mobile, Static & Bespoke welfare accommodation unit training,
support & customer care please call us on:
or email: