RAINING, SUPPORT & CUSTOMER CARE
groundhog approved course
AFTER SALES
TRAINING, SUPPORT & CUSTOMER CARE
from
Mobile, Static & Bespoke Welfare training, support & customer care
We’re invested in your investment

Genquip Groundhog understands the value and the importance of after sales customer care and support

Whether you are a national organisation, an independent company, or an end-user we pride ourselves on building close, constructive, long-term partnerships.

When you purchase a Groundhog unit you can rest assured, secure in the knowledge that you have the support of a dedicated team of welfare accommodation unit specialists behind you.

training at Groundhog
Detailed and focused Groundhog Gold Standard Approved Course
Service & Maintenance Training for all Groundhog Welfare Units

To ensure safe use & maintenance of Mobile & Static anti-vandal welfare accommodation units.

To promote our committed support to our customers, we provide detailed and focused Groundhog Gold Standard Approved Course accreditated training for all Groundhog Mobile Welfare Units, covering all aspects of safety, servicing and maintenance, leading to greater on-site safety for your customers and prolonged longevity for your unit – saving you money.

Groundhog Service & Maintenance Training includes:
  • Training performed at Groundhog factory or clients’ premises
  • Standard Health and Safety information
  • Operating instructions (deployment)
  • Under gear maintenance
  • Fault finding
  • Wheel replacement
  • Pre-hire checks
  • Generator engine maintenance
  • Towing checks/ legislations
Groundhog Gold Standard Approved Course
certificate of groundhog mobile unit training Groundhog Gold Standard Approved Course

At the end of each training session the participant will be given a certificate to show that they attended and successfully completed the groundhog training course.

Hire Desk & Sales Awareness product training
Detailed and focused
Hire Desk & Sales Awareness
product training

To ensure confidence with the product when selling or organising the hire of Groundhog units.

Hire Desk & Sales Awareness product training can take place either at the Groundhog factory or at the clients' location.

Hire Desk & Sales Awareness product training
Detailed and focused
Generator
training

Technical training for our Groundhog welfare 6kva and 9.8kva generators

Hire Desk & Sales Awareness product training
Detailed and focused
WebastoWelfare Heater Training
  • Training performed at Webasto Training Academy Doncaster
  • Introduction, H&S & General Overview
  • Technical Overview & Component Interaction
  • Overview of the installation
  • Component Operation, Function and testing
  • Service Requirements
  • Heater Reset Procedure
  • Wiring Schematics
  • Practical Workshop Session
  • Operation of the working Rig- PC Diagnosis Overview
  • Fuel Delivery test
  • CO2 Adjustment
  • Heater Strip and examination
  • Wiring Schematics
  • Practical Workshop Session
  • Operation of the working Rig
    - PC Diagnosis Overview
  • Fuel Delivery test
  • CO2 Adjustment
  • Heater Strip and examination
Unrivalled technical & training
documentation

Concise training and operator manuals issued on every training course.

training at Groundhog
What to do next
For more information on Mobile, Static & Bespoke welfare accommodation unit training, support & customer care please call us on:
or email: